Team notificationMattermost in Respoe
A Mattermost channel message about new or important conversations.
Set up under Apps in Respoe in a few minutes.
What Respoe shows
- A short channel message on a new conversation, a customer reply, an assignment, a missed reply target or a low rating.
- A link straight to the conversation in Respoe.
What Respoe can do
- Never sends notes, attachments or whole messages. A 140-character excerpt can be turned on.
Setup
How to connect Mattermost
Every integration is set up under Apps in Respoe. Keys and tokens are stored encrypted, and each connection can be limited to chosen inboxes.
- 1
Create an incoming webhook for the channel in Mattermost.
- 2
Paste the address under Apps in Respoe (up to 20 channels).
- 3
Choose which events send a message.
What you need
- An admin in Respoe and access to create a webhook in the channel.
Try Respoe free with your own inbox for 14 days
Connect your email and webshop, invite the team and answer from Respoe the same day.
- No card needed
- Priced per team, not per seat
- Danish support