WebshopWooCommerce in Respoe
Orders and refunds, and the chat recognises signed-in customers.
Set up under Apps in Respoe in a few minutes.
What Respoe shows
- The customer's orders beside the conversation with items, SKUs, delivery and payment.
- With our WordPress plugin the chat knows customers who are signed in to the shop.
What Respoe can do
- Refund to the original payment or record the refund.
- Cancel, change the address and write an internal order note.
Setup
How to connect WooCommerce
Every integration is set up under Apps in Respoe. Keys and tokens are stored encrypted, and each connection can be limited to chosen inboxes.
- 1
Open Apps in Respoe, choose WooCommerce and enter the shop's address.
- 2
Approve the access in WooCommerce, or paste a REST key (read, or read/write for actions).
- 3
Run the first sync; after that new orders are checked every 10 minutes.
What you need
- Pretty permalinks turned on, and a host that does not strip the Authorization header.
Good to know
- Orders are found by the customer's verified email: an address the customer wrote from, or a sign-in from the webshop.
Try Respoe free with your own inbox for 14 days
Connect your email and webshop, invite the team and answer from Respoe the same day.
- No card needed
- Priced per team, not per seat
- Danish support