WebshopPrestaShop in Respoe
Orders and customers, and a module that adds the chat to the shop.
Set up under Apps in Respoe in a few minutes.
What Respoe shows
- The customer's orders beside the conversation with SKUs, EAN, delivery and status.
- A PrestaShop module that adds the chat to the shop with the key filled in.
What Respoe can do
- Cancel, change the address (PrestaShop 1.7.7 or newer) and write a private order message.
Setup
How to connect PrestaShop
Every integration is set up under Apps in Respoe. Keys and tokens are stored encrypted, and each connection can be limited to chosen inboxes.
- 1
Create a webservice key with access to orders, customers and addresses in PrestaShop.
- 2
Open Apps in Respoe, choose PrestaShop and paste it. Respoe stores it encrypted and never shows it again.
- 3
Choose which inboxes the connection is used for.
What you need
- Webservice enabled in PrestaShop.
Good to know
- Refunds happen in PrestaShop; the webservice cannot refund.
- Orders are found by the customer's verified email: an address the customer wrote from, or a sign-in from the webshop.
Try Respoe free with your own inbox for 14 days
Connect your email and webshop, invite the team and answer from Respoe the same day.
- No card needed
- Priced per team, not per seat
- Danish support