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Relatel in Respoe

The customer's calls in the customer panel.

Set up under Apps in Respoe in a few minutes.

What Respoe shows

  • The customer's calls in the customer panel: direction, answered, missed or voicemail and duration, with click-to-call.

What Respoe can do

Read-only. Respoe shows data from Relatel and does not change anything in Relatel.

Setup

How to connect Relatel

Every integration is set up under Apps in Respoe. Keys and tokens are stored encrypted, and each connection can be limited to chosen inboxes.

  1. 1

    Create an access token in Relatel.

  2. 2

    Open Apps in Respoe, choose Relatel and paste it. Respoe stores it encrypted and never shows it again.

  3. 3

    Choose which inboxes the connection is used for.

What you need

  • A Relatel account.

Good to know

  • Calls are shown for a number the customer wrote from on WhatsApp. Recordings are not stored.

Try Respoe free with your own inbox for 14 days

Connect your email and webshop, invite the team and answer from Respoe the same day.

  • No card needed
  • Priced per team, not per seat
  • Danish support