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Trustpilot logoReviewsAwaiting approval

Trustpilot in Respoe

New reviews as conversations, replies and invitations.

Set up under Apps in Respoe in a few minutes.

Built in Respoe and waiting for the provider's approval before it opens to everyone. Write to us if you want to join from the start. hello@respoe.com

What Respoe shows

  • New reviews as conversations; low ratings are prioritised.
  • Your TrustScore, updated once a day.

What Respoe can do

  • A public reply to a review after confirmation, and deleting your reply.
  • Optional: an invitation to review after a good satisfaction rating.

Setup

How to connect Trustpilot

Every integration is set up under Apps in Respoe. Keys and tokens are stored encrypted, and each connection can be limited to chosen inboxes.

  1. 1

    Create an API key and secret in Trustpilot.

  2. 2

    Open Apps in Respoe, choose Trustpilot and paste it. Respoe stores it encrypted and never shows it again.

  3. 3

    Choose which inboxes the connection is used for.

What you need

  • Trustpilot's API module (paid). Webhooks need Enterprise or the add-on.

Good to know

  • Reviews from before you connect are not imported. Automations never answer reviews.

Try Respoe free with your own inbox for 14 days

Connect your email and webshop, invite the team and answer from Respoe the same day.

  • No card needed
  • Priced per team, not per seat
  • Danish support