Pricing
One price per workspace with users included. No price per ticket, and no surprises when the holiday rush hits.
Email and chat for the small webshop.
$49/ mo
per workspace, excl. VATper workspace billed yearly, excl. VAT
What you get:
14 days free · no card
Every channel and order actions for the team.
$129/ mo
per workspace, excl. VATper workspace billed yearly, excl. VAT
Everything in Start, plus:
14 days free · no card
More brands, ERP and full control.
$299/ mo
per workspace, excl. VATper workspace billed yearly, excl. VAT
Everything in Team, plus:
14 days free · no card
More users: $12 per user per month.
More AI replies: 500 extra for $22.
| Start$49 / mo | Team$129 / mo | Pro$299 / mo | |
|---|---|---|---|
| Team and channels | |||
| Users included | 3 | 10 | 25 |
| Email and website chat | |||
| WhatsApp, Messenger and Instagram | |||
| Telegram, Amazon and eBay | |||
| Trustpilot reviews as conversations | |||
| iPhone and Android apps | |||
| Orders and webshop | |||
| Connected webshops | 1 | 3 | Unlimited |
| Orders beside every conversation | |||
| Refunds, discounts and cancellations | |||
| Parcels, payments and returns | |||
| Business Central and e-conomic | |||
| Four-eyes approval | |||
| AI and automation | |||
| AI replies and drafts per month | 200 | 1.000 | 5.000 |
| Summaries, translation and rewrites | |||
| AI that answers customers | |||
| Rules and auto-assignment | |||
| Chatbot flows | |||
| Help center and reports | |||
| Help center on your own domain | |||
| Multiple brands and help centers | |||
| Reports | Basic | ||
| Satisfaction surveys | |||
| Developers and security | |||
| Two-step sign-in | |||
| Roles and access per inbox | |||
| API, webhooks and MCP | |||
| Chat without “Powered by Respoe” | |||
| Audit log | |||
All prices exclude VAT. More than 25 users or special requirements?Write to us.
Because customer service in a webshop is rarely one full-time job. The warehouse, the owner and a part-time helper should all be able to reply without each costing a licence. Every plan includes a number of users, and extra users cost $12 a month.
Every draft, reply, summary or translation the AI makes counts as one. If you use more than your plan includes, you can buy 500 more for $22. You can always write the reply yourself.
Yes. Connect your email so new messages arrive in Respoe, and import your help articles from files or your current help center. On Pro we help with setup and migration.
You pick a plan and pay by card. If you don't, the workspace is paused and nothing is deleted straight away. You can cancel month to month.
Connect your email and webshop, invite the team and answer from Respoe the same day.